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Latest News  |  November 21, 2009

 bullet 11.19.2009 November New-Vehicle Retail Sales Decrease Slightly from November 2008, While Total Sales Show Improvement
-J.D. Power Automotive Forecasting November Update
 bullet 11.17.2009 Customer Satisfaction with Rental Cars Stabilizes Following Two Years of Steady Declines
-2009 Rental Car Satisfaction Study
 bullet 11.12.2009 Satisfaction with Primary Mortgage Lenders Declines as Time from Application to Closing Increases
-2009 Primary Mortgage Origination Satisfaction Study
 bullet 11.06.2009 Jacob George to Lead China Operations for J.D. Power Asia Pacific
-Jacob George to Lead China Operations for J.D. Power Asia Pacific
 bullet 11.05.2009 Satisfaction Increases Considerably among Auto Insurance Claimants, Due to Dramatic Improvements in Settlement Timing and Perceptions of Fairness
-2009 Auto Claims Satisfaction Study

Spotlight: Use Technology Certification to Gain a Competitive Advantage

Industry leaders in Technology use J.D. Power and Associates CTSS certification program to demonstrate to customers that their support operations are among the highest in the industry.

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Environmental Sustainability:
A New Report

Environmental Sustainability

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Focus On:
China

J.D. Power Asia Pacific China offers clients key insights into consumer behavior that provide an opportunity to gain a competitive advantage. Our marketing information services, coupled with our unique ability to provide a full suite of solutions, help organizations effectively navigate this challenging environment.

Green Home Building

J.D. Power’s inaugural report on green home building provides insights into new-home buyer perceptions about environmentally friendly features for new homes.

Find out which green features consumers expect most, how much are they willing to pay for these features, how to measure the effectiveness of green homes, and more.

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Industry Perspectives

Watch Video2009 Primary Mortgage Origination Study - Now Playing Now Playing

Special Reports

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Upcoming Events
February 11 - 12, 2010
State of the Industry Roundtable - 2010
(in conjunction with NADA)
Rosen Centre
Orlando, Florida
   
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