| |  10.27.2009 |
Providing Explanations of Work and Charges Before and After Service Has a Strong Positive Impact on New-Vehicle Owner Satisfaction with After-Sales Service
-2009 Vietnam Customer Service Index (CSI) Study
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| | 10.20.2009 |
Overall New-Vehicle Initial Quality in Malaysia Improves Considerably
-2009 Malaysia Initial Quality Study
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| | 09.30.2009 |
Overall Sales Satisfaction among New-Vehicle Owners in Indonesia Improves, Driven by Shortened Delivery Times and After-Sales Follow-Up Contact with Customers
-2009 Indonesia Sales Satisfaction Index Study
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| | 09.28.2009 |
In Inaugural Study, Honda Ranks Highest in Sales Satisfaction in Vietnam
-2009 Vietnam Sales Satisfaction Index (SSI) Study
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| | 09.27.2009 |
Forty Percent of Highly Satisfied Customers in Taiwan Say They “Definitely Will” Purchase Their Next Vehicle from Their Service Dealer
-2009 Taiwan Customer Service Index Study
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