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Industries Served: Insurance

Latest News | November 21, 2009

11.05.2009	Satisfaction Increases Considerably among Auto Insurance Claimants, Due to Dramatic Improvements in Settlement Timing and Perceptions of Fairness -2009 Auto Claims Satisfaction Study	Read
10.05.2009	Perceptions of Greater Policy Value Drive Customer Satisfaction with Homeowners Insurance to a Five-Year High -2009 National Homeowners Insurance Study	Read
09.24.2009	American Family Insurance Agents Recognized for Customer Service Excellence -American Family Insurance Agents Recognized for Customer Service Excellence	Read

Latest Webcast presentations

05.05.2009	The Call Center – Driving Customer Satisfaction Performance Insurance Webcast Presentation	Download
12.17.2008	2009 Insurance Kick-Off Webcast Series Insurance Webcast Presentation	Download
12.05.2008	Auto Insurance Marketing Using Emerging Behavioral Intelligence Insurance Webcast Presentation	Download

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